The Countdown Begins: 1, 2, 3, 4, 5…PlayStation Network Hacked

Will Sony PlayStation Network get back up off the mat?

It has been six days and Sony PlayStation Network is still down. Initially, the outage as reported by IDG, Sony said the outage was caused by an external intrusion, but for five days Sony had yet to provide details.

As a gamer, I found that troubling. I could imagine the service being down for a day, but at that point, since there wasn’t any news on what was happening—the frustration was mounting.

Then Tuesday night of day five, Sony announced that PlayStation Network has been hacked into and revealed that information of PSN user accounts was accessed during the intrusion—names, addresses, birth dates, passwords, security questions and answers.

There is no way of telling the effects to the user base Sony will incure at this time, but if all things being equal, they have a long, hard uphill battle to face. The real question is how this will change the perception that Sony can compete with Xbox in the network space.

PlayStation users have been vocal on Twitter and Facebook, perhaps Sony will have to appease the angry villagers some way.

Timeline leading up to Sony’s ‘hack’ announcement:

April 22, 2011:

Update On PlayStation Network/Qriocity Services

+ Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media

An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.

April 25, 2011

Sony Playstation Update

+ Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media

I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.

For those of you interested in being kept up to date, Patrick Seybold has been updating the community here: